PAYMENT PROCEDURE REGULATION

 

1. Time of summary order, invoice issue and payment term regulation

A. To collect payment method (debit payment at end of month)

  • GHTT will send summary B/L deliveried sheet to customer before the fifth (05th) day of next month.
  • (Applied for B/L deliveried from the 01st to 30th or 31th, base on actual B/L with confirmation between customer and GHTT staff)
  • Both sides will double check then confirm debit sheet within three (03) working day from the time customer received debit checking request from GHTT. Later than this term, in case GHTT do not receive any comment, feedback or confirmation from customers, will definitely understand that customers agree with content of debit sheet.    
  • GHTT will issue VAT invoice and delivery to customer before the tenth (10th) of next month.
  • Customer have the liabilities to pay all debit amount to giaohangthutien.com within seven (07) working days from the receiving VAT invoice day.
  • All of payment transactions later than this term will be counted as overdue payment, customer will settle overdue interest payment as bank’s regulation of GHTT
  • Currency payment: Vietnam Dong (VND)

B. To cash payment method

  • Customers who pay cash in advance (shipper/consignee) will be applied the cash payment method regulations.
  • When customers pay cash for GHTT, please request delivery staff provide receipt/cash payment slip, then signed on those papers in order to make the payment proof. This is the proof to clarify and settle claim process if any.
  • Receipt or cash payment slip will be issued in 3 copies (01 copy for customer, 01 copy for delivery staff, 01 copy for keeping by account Dept), all copies have equal legal value.
  • GHTT will update cash flow information and payment method into order status on Application for customers check and follow on time.

C. To cash payment method

  • Customers register electronic account with GHTT before using our services.
  • When customers pay in money to account and start to use services, giaohangthutien.com will be deducted delivery fee on electronic account directly. Then, GHTT will be sent the payment statement to customers within 3 days from the completed transaction day.  

2. Reguation about COD money transfering time:

  • giaohangthutien.com promise transfering COD money back to customers within 2 working days from the completed delivery day.
  • giaohangthutien.com will transfer COD money back to customers 3 times/per week
  • In case customer need to receive by cash, please giving request to GHTT 2 hours in advance in working days, and customers will be received cash at giaohangthutien.com head office.

       TRANSFERING MONEY IN SATURDAY / SUNDAY WILL NOT BE ACCEPTED.

3. Payment documents including:

  • VAT Invoice of GHTT
  • Payment request form
  • Delivery sheet with confirmation of both sides
  • Quantity balance statement with confirmation of both sides

Beneficiary party        :  Cash On Delivery Joint Stock Company

Account number        :  36810000365365

At                                :  Bank of Investment & Development   (BIDV)  - Tan Binh Branch.

4.  Ovedue payment penalties

  • In ovedue payment case, customers will be hold the responsibility to pay ovedue money with interest rate 1.5%/per month counted on total.
  • Both sides confirm that GHTT will hold the right to keep the documents and operate the cargo without prior notice, as the method to protect payment rights of overdue loan. All cost arised will be settled by customers.
  • In case claim arises, payment responsibilities will be proceeded on time, except both sides have confirmation regarding to compensation or other concerns.